Documentation

For
  • Student

Commerce and subscriptions

Student

Paid and free courses appear on Products (or your site’s course catalogue). Students add offerings to the cart, complete checkout when payment is required, and receive a subscription linked to the account that shows under My courses.

Administrators reconcile payments in All orders; you usually only need the student portal unless support asks for an order reference.

Browse and buy a course

  1. Browse Products and open course descriptions, pricing, and duration.
  2. Add the course to the cart or start checkout for a free offering.
  3. Sign in or register if checkout requires an account.
  4. Complete checkout with the payment method your institute enabled (card, wallet, or other gateway).
  5. After success, open My courses and confirm the course appears.

Keep the email used at checkout; support matches orders to accounts by email.

Subscriptions and renewals

My subscriptions (or subscription details on the dashboard) shows active courses, dates, and renewal options when your institute offers them. Some batches are one-time purchase; others allow renewal before expiry.

If payment succeeded but the course is missing, wait a few minutes, refresh, then contact support with payment proof. Administrators can verify All orders on their side.

Free enrolment or scholarship access may skip payment while still creating a subscription through manual or bulk enrollment by staff.

Before you pay

  • Confirm course name, batch, and medium match your admission letter.
  • Read Terms, Refund, and Privacy pages linked from the site footer.
  • Use a secure network; do not share OTP or card details in chat.

What you gain

  • Direct access to learning after successful checkout
  • Subscription history in one portal
  • Clear handoff to support when you share order time and email

Troubleshooting

Checkout button missing Course not published; login required; payment plugin off
Payment failed Bank limits; wrong card; try institute-approved method
Paid, course not visible Same email as order; refresh; contact support with receipt
Wrong course purchased Cart contents before pay; institute refund policy
Price unlike brochure Pricing tier on product page; currency display

See also

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Please write to contact@calibyte.com to schedule a complete demo.